Jess Lim.

a harnessed deep thinker & intentional interaction designer

previously at Amazon, creating for Alexa experiences

creating for JOY.

striding for IMPACT.

  • mobile design. design systems. end-to-end.

  • Learner. Adapter. creator.

[1]

Smarthome Forward Alexa Mobile Redesign

Amazon Alexa Mobile Design | Dec 2022 - Sept 2023 | Release Article

Contributed to the 2023 Smart Home Forward redesign of the Alexa Mobile app, delivering detailed specifications for the project. This year-long initiative focused on redefining the app's vision, transforming it into a core tool that empowers users to easily customize and manage their smart home experiences. The redesign significantly enhanced both the app's functionality and overall value to users.

  • More

    Devices

    Home

Simplification

I conducted a comprehensive app-wide audit that identified major inconsistencies and helped to consolidate the app into 3 top channels

Efficiency

Extensive study in Favoriting mechanisms from within the app and globally, understanding what is most natural for customers

100+

pages impacted

100M+

global Alexa users

5+

partnering teams

#7

lifestyle app

Case Study —>

[2]

Alexa Calendar Widget

Amazon Alexa Mobile Design | Dec 2022 - Jan 2023 | iOS & Android

Tasked with designing and shipping the Alexa Calendar Widget, now available for all Alexa Mobile users on iOS and Android platforms.

Collaboration

Regularly presented to product managers and developers to align on the desired experience and smoothed over the fine details with QA

Speedy Delivery

Designed and shipped the experience in a short period of time with positive feedback and results from customers

Engagement

Notable increase in engagement with the Calendar feature through the widget, allowing for users to stay organized

"Prioritizing & summarizing the most valuable information and touch points for users…"

Case Study —>

[3]

Mosaic Design Systems

Amazon Alexa Mobile Design | 2022-2023

Created new components and standardized frequently used components throughout the Alexa Mobile ecosystem. Regularly reviewed with visual and motion designers to create accurate specs for each component.

Major Components

Header

Grid View & Selection

Bottom Navigation

Toast

Outlining

General Visual

Interactions

Variations

Use Cases

Understanding

Foundation

Scalability

Consistency

Accessibility

[4]

Pegasystems

Bolt Design Systems | May 2020 - Dec 2020 | UX Design Internship

Intern Portal

Lead a team of 10 interns in a summer project. As the sole design intern, I took the responsibility to take everyone’s ideas and create a unified design experience for future interns.

"A portal for future interns created from the knowledge and experiences of current interns."

Design Systems

Studied the workings and components within the design system implemented at Pegasystems. Helped to redesign components and assisted in maintaining the systems website.

Bolt Design Systems


Design Lead

After continual contributions on the team and building trust with partnering teams, I was given the opportunity to lead designs for a company-wide internal portal.

I collaborated with an interdisciplinary team to build the product from the ground up within a few months.

  • Worked through constraints with stakeholders

[Archived]

Design Thinking & Mobile App Case Study

Yoohoo!

Thanks for making it all the way through!

I like design a lot, but there are many other things that I have come to enjoy so much in my free time. I am currently obsessed with playing volleyball, and I love a good coffee and the shapes of trees. I'm always listening to music.

I love the smell of morning air, and I have the same typical fantasy of owning a cafe one day. Most importantly, I value intentionality which deeply resonates with why I love UX design so much, a process that is never 100% perfect but always working to be better.

Thanks for stopping by and hope to see you again!

Please reach out for more detailed case studies!

Jessica Lim 2025